The Effect of Selected Technologies on the Financial Performance of the Commercial Banks in Kenya
Abstract
Technology as a whole is broad and always evolving. Humans have always been trying to find better ways of doing things, easier ways of achieving a result and this is expressed in every aspect of his environment, and the banking industry is no different. We have been pushing beyond the limit of the existing advancements to get to the better and the one that’s serves us well.
This study has endeavored to draw, practically, the relationship that exists between selected technologies and financial performance of banks in Kenya. The key word being selected technologies, to achieve empirical precision, specificity was paramount, so are the methodologies employed to quantify and ascertain the legitimacy of this study. After thorough scheming tonnes of previous studies, publications, books and other sources of data, this study purposed to stand on the foundation of similar works.
Technology in banking in the foundation on which banks are crafting their product offering, which has proven to possess immense benefits for both the banks and clients as well. For instance mobile banking has become one of the most popular. The study looked at all commercial banks in Kenya and there was a positive relationship between the use of technology and financial performance.
From the findings, a positive significant rise year on year on return on assets on within the study period (2008 -2012) all of which is attributable to use of technology. Technology has been one of the major contributions of the fortune experienced by Kenya banks for almost half a decade. There is also room for further research on new technologies that have recently been introduced in the market for instance mobile banking applications and security of the technological innovations in the financial industry
Publisher
University of Nairobi
Rights
Attribution-NonCommercial-NoDerivs 3.0 United StatesUsage Rights
http://creativecommons.org/licenses/by-nc-nd/3.0/us/Collections
The following license files are associated with this item: