Perceived Factors Influencing Performance of Kenya Union of Post Primary Education Teachers Union Officials in Dispute Resolution in Kisumu County, Kenya
Abstract
The purpose of this study was to investigate perceived factors influencing
performance of Kenya union of post primary education teachers’ union officials
in dispute resolution in Kisumu County, Kenya. Specifically, objectives of the
study were to establish the influence of training on trade union officials’
perception of their effectiveness in industrial dispute resolution, the extent to
which top management commitment to union matters influences union officials
effectiveness in industrial dispute resolution, assess the extent to which
involvement in decision making of union members influences union members’
effectiveness in dispute resolution and examine the influence of communication
during negotiation on industrial dispute resolution. The study was based on
unitary theory by Alan Fox (1996). The study adopted a cross sectional survey
research design. The target population of this study was 1485 unionized members
from 175 secondary schools and 100 KUPPET representatives in Kisumu County,
Kenya. The sample for this study consisted of 149 (10 percent) unionized
secondary teachers and 10 (10 percent) KUPPET representatives. The teachers
were purposively selected and simple random sampling was used to get the
required number of participants. Purposive sampling technique was also used to
select the KUPPET representatives. Data collection instruments for the study
were questionnaire and interview schedule. Descriptive statistics was used to
analyzed quantitative data then presented in percentages and frequencies.
Qualitative data was transcribed then presented and organized as themes and
narratives. The study found that training influenced trade union officials’
perception of their effectiveness in industrial dispute resolution as it gives them
basic skills and knowledge on dispute resolution, top management commitments
influenced disputes resolution at KUPPET to a great extent, involvement in
decision making of union members is a vital element of industrial democracy and
it influenced union members’ effectiveness in dispute resolution and
communication during negotiation influenced industrial dispute resolution to a
great extent. From the research several recommendations are made; for
effectiveness in industrial dispute resolution, trade unions should train their
officials. The level of commitment by the top management on union matters
should be higher for the union to succeed in settlement of industrial disputes.
Union members should be involved in decision making at all stages in settlement
of industrial dispute and communication during negotiation should be well timed
and parties should have confidence and trust between them. Suggestions for
further studies include further research on other perceived factors influencing
performance of Kenya union of post primary education teachers union officials in
dispute resolution in Kisumu County, Kenya, since this study focused only on:
training, commitment by the top management, involvement in decision making of
union members and communication during negotiation.
Publisher
University of Nairobi
Rights
Attribution-NonCommercial-NoDerivs 3.0 United StatesUsage Rights
http://creativecommons.org/licenses/by-nc-nd/3.0/us/Collections
- Faculty of Education (FEd) [5964]
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