| dc.description.abstract | Organizations find themselves constantly implementing changes in order to align
themselves with the increasingly turbulent environment and to meet their objectives, and
the Public Universities are no exception. Some of the factors attributing to the turbulence
in the environment include political, globalization, socio-economic legislative,
competition and the rapidly changing technology. Observations as well as previous
studies like Bacal (2000) have shown that no matter whether a change is of major
proportions or is objectively small, the change manager must anticipate that people in the
organization will find reasons to resist change.
This research was conducted through a case study of the University of Nairobi whose
objectives were three fold . These were to establish the nature of resistance to change
implementation in the University, to establish how the University managed the resistance
and finally to determine how effective the approaches in managing resistance to change
have been . To assist the researcher gather the data , a questionnaire guide was used that
covered the nature and causes of resistance and how the resistance was managed........................................................................................................ | en_US |
