Influence of institutional programmes on job performance in Kenya: a case of civil registrar department in Kakamega County
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Date
2018Author
Majalla, Righa Edelquine
Type
ThesisLanguage
enMetadata
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The purpose of this study was to know the influence of institutional programmes
on job performance in Kenya: A case of civil registrar department in Kakamega
County. Objectives of this study included; to determine how training influences
job performance in civil registrar department in Kakamega County, to establish
how economic resource influence job performance in civil registrar department in
Kakamega County, to evaluate the extent to which organizational culture
influences job performance in civil registrar department in Kakamega County and
to access the extent to which work environment influences job performance in
civil registrar department in Kakamega County.
The study used descriptive survey design to explore the factors. The study used all
the five civil registrar offices in Kakamega County. Data was collected through
the use of questionnaires’ which had open and close ended questions from a
sample of 220 respondents across the five centers. Data was analyzed
qualitatively and quantitatively using computer package for social sciences
(SPSS). The results were presented in form of frequency percentages. The study
found out that training plays a key role in improvement of job performance with
workshops having a more influence on job performance than indoors and
seminars. The study also found out that economic resources are paramount for job
performance but it should be availed to all centers and the budgetary allocation
should be need based. The study also found out that organizational culture is the
backbone of continuity in any organization for a positive job performance. The
study found out that work environment plays an important role in terms of
creating an enabling environment for job performance to be at its peak
The recommendations made was that a skills gap analysis should be undertaken
before training is conducted, budgeting should be done top down and all materials
fairly distributed across staff, work habits and norms should be understood by all a work environment survey should also be conducted to identify both the hygienic
as well as environmental factors
Citation
MASTER OF ART IN PROJECT PLANNING AND MANAGEMENT (MAPPM) OF THEPublisher
University of Nairobi
Rights
Attribution-NonCommercial-NoDerivs 3.0 United StatesUsage Rights
http://creativecommons.org/licenses/by-nc-nd/3.0/us/Collections
- Faculty of Education (FEd) [6020]
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