The effect of organizational capacity on performance: The case of civil society organizations in Kenya
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Date
2012-11Author
Chematany, Kachuwai L
Type
ThesisLanguage
enMetadata
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Many concerns have been raised about the capacity of civil society organizations (CSOs)
in Kenya, especially by donors seeking to support their programs. However, little
empirical evidence on the organizational capacity of CSOs in Kenya exists. This study
analyzed the correlation between organizational capacity factors and organizational
performance measures.
The use of structured survey was applied with pen and paper closed-ended questions. The
results were analyzed using factor analysis (rotated) and Chi-square to test the null
hypothesis to establish the association between the capacity and the performance
level of the CSOs.
The null hypothesis of the study was that there is no significant difference between the
performance levels of organizations using goal model and those that do not. Χ2 yielded a
p=7.844 which was greater than the 0.05 threshold. Therefore the null hypothesis was
rejected. There was a significant difference in the performance levels of CSOs using the
goal model and those that do not. Organizations using the goal model perform better than
those that do not.
There is a correlation between organizational capacity and organizational performance of
CSOs in Kenya. These results provide evidence for the need of structured and continuous
assessment organizational capacity and its effect on performance of CSOs in Kenya.
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School of Business