Pervceived Relationship Between Job Satisfaction and Employee Performance Among Teachers Service Commission Secretariat at the Headquarters in Nairobi
Abstract
Human resource is the most vital asset for organizational development. It is the resource that puts
other resources to use and strives to get the best return out of them. But getting best of human
resource requires enormous moves by organization and their management. The workers respond
best and most effectively not when they are controlled by management, placed in narrowly
defined jobs and rated as unwelcome necessity, but instead when they are given broader
responsibilities, encouraged to contribute and helped to achieve satisfaction in their work. It is
not job satisfaction that produces high performance but high performance that produces job
satisfaction. People are motivated to achieve certain goals and will be satisfied if they achieve
these goals through improved performance. The objective of the study was to determine the
perceived relationship between job satisfactions on employee performance among staff at
Teachers Service Commission secretariat. The research design adopted was a descriptive survey
method. The study used stratified sampling to classify the population into strata’s. A structured
questionnaire was prepared and distributed to all selected respondents. The study comprised of
two variables, job satisfaction which was the independent variable and employee performance
which was the dependent variable. A five point scale was used to collect data and analysis was
based on averages, percentage and correlation analysis. The findings of the study was that
employee job satisfaction was as a result of the supervisor, working colleagues, characteristics,
teamwork and training and development, advancement of opportunities, empowerment, working
conditions, participation in decision making and financial rewards. The findings indicate that the
level of employee performance in the organization is dependent on the job satisfaction.
Sponsorhip
University of NairobiPublisher
University of Nairobi, School of business