The relationship between performance measurement and organisational culture systems in Kenya manufacturing sector
Abstract
The aim of this study was to determine relationship between organizational culture
systems and performance measurement systems (PMS). The objectives are:to establish
the organizational culture systems in Kenyan manufacturing sector; to establish
performance measurement systems used in Kenyan manufacturing sector;and to establish
the relationship between the type of organizational culture and PMS used by the
manufacturing sector.
To test this relationship empirically data were collected through aquestionnaire survey of
manufacturing firms in Kenya. Hierarchical cluster analysis was used to identify two
PMS groups and assign them to traditional and contemporary types and two types of
organizational culture and assign them to flexible and control cultures.
The study established that the firms which had control culture used traditional PMS and
those that had the flexible culture used contemporary PMS.Therefore the culture of an
organization plays a key role in determining the type of the PMS used hence there is a
relationship between these two variables
Citation
MBA Thesis 2012Sponsorhip
University of NairobiPublisher
School of business