Information and communication technology (ICT) and organizational change in a socio-political institutional environment:Case of the independent Electoral and boundaries commission (IEBC)
Abstract
As the world grows through globalization and technology advancement, a need has arose
for organizations and businesses to incorporate change and adopt new technologies which
have been incorporated in the running of different organizations’ operations i.e. in their
management structures, operational levels and information infrastructure. This study
sought to understand organizational change and adoption of information and
communication technology in a socio-political institutional environment i.e. the
Independent Electoral and Boundaries Commission.
The study was carried out using a case study design. The data was collected using
interview guides from key informants’ i.e. directors, managers and coordinators in the
various departments within IEBC with a sample size of 6 informants. Due to the
qualitative nature of the study, content analysis with concepts of grounded theory was
used for analysis purposes.
The results of this study indicate that IEBC has really tried to implement the reforms set
upon by IIEC and IIBRC in overhauling the electoral process and creating a good image
of the electoral body both regionally and internationally enabling for an atmosphere of a
free and fair general election
Citation
MBA Thesis 2012Sponsorhip
University of NairobiPublisher
School of business