Employee performance management practices in the private security services industry: the case of security guard
Abstract
The human resource is generally acclaimed as the most valuable resource. It is
through the human resource that a company can make the most telling
contribution to its competitive-edge and ultimately, its bottom-line profitability or
realization of its objectives.
Every employee can make a difference to the overall success of their
organization. The fundamental dilemma that is today facing both individuals and
management is how to fairly and objectively manage their employees
performance so as to maximize both personal contribution and overall
profitability.
This survey research was undertaken to establish employee performance
management systems in the private security services industry in Kenya Survey
participants included member firms of the Kenya Security Industry Association.
The results indicate that employee performance management practices are
applied in the industry. The results of the performance management systems are used in making a variety of human resource , management interventions and
employment decisions.
Citation
Masters thesis University of Nairobi (2001)Publisher
University of Nairobi Faculty of Commerce
Description
Degree of masters of Business Adminmistration