Browsing Theses and Dissertations by Author "Farah, Rashid M"
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Factors influencing quality service delivery in public libraries: a case study of Garissa provincial library
Farah, Rashid M (University of NairobiSchool of Education, 2013)The purpose of the study was to establish the factors that influence quality service delivery in public libraries in Kenya a case of Garissa provincial library. Four research objectives were formulated to guide the study. ...