The triad dimensions model: a case for strategic approach towards successful E-governance in the developing world
Abstract
The study highlights African issues related to its general poor and underdeveloped state, a
context within which various strategies for helping in alleviation of the undesirable conditions
are explored. One such and probably the most important latest strategy is the popular new public
management (NPM) strategy from which eGovernance concept among other innovation transfer
programs are prescribed in African context.
After an extensive review of the expanding role of ICT in modern organizations and especially in
public administration, it is revealed that there is no agreement among either academicians or ICT
projects implementation practitioners regarding one single theoretical orientation or practical
model for understanding role modern role of ICT or even eGovernment systems in organizations
mainly due to the various frameworks and orientations in the subject matter. This fact is blamed
for failures attributable to huge design-reality gaps.
Further specific literature reviews on eGovernment area also testify to similar disintegration of
models and theoretical orientations which could be attributed to the high failure rates of
eGovernment projects in Africa. There is also strong evidence that eGovernment innovation may
not be successfully transferable from West to Africa without high such projects failures or
lagging behind schedules as is the case in Kenya and many other nations.
Given the above scenarios, the study proposes a three (triad) dimensions model which is deemed
most appropriate for eGovernment systems study and implementation in Africa. The proposed
model is deemed appropriate because it not only takes care of the initial conceptualization of
eGovernment systems but also could help in the entire management process of eGovernment
project Iife cycle.
Citation
Masters of business administrationSponsorhip
University of NairobiPublisher
School of business,University of Nairobi