”Performance of Civil Servants as Influenced by Factors of Motivation in Government Ministries Headquarters in Nairobi, Kenya
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Date
2011Author
Ogutu, J. K.
Wangeri, T.
Gatumu, H. N.
Type
ArticleLanguage
enMetadata
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The focus of this study was to establish the role of motivation on workers'
performance. The study was conducted among civil servants at the headquarters
of five government ministries namely: Ministries of Medical Services, Water and
Irrigation, Transport, Roads and Lands, all in Nairobi, Kenya. The study sought
to find out the main factors that the civil servants regarded as critically essential
in motivating them and whether there was a significant relationship between
motivation and worker performance. It also sought to establish whether there
was a significant gender difference in motivation and in the performance of the
civil servants. A sample size of 133 subjects was used and an integrated sampling
technique which had features of purposive, maximum variation and convenient
sampling was utilized. The main findings of the study were that: different motivation
variables are not regarded equally critical in motivating employees of public
organizations; motivation has a positive and significant correlation with workers'
performance and that there is no significant gender difference in workers'
motivation and job performance. The study recommended that administrators of
public organizations should eliminate the factors that cause dissatisfaction and
provide characteristics that people find intrinsically rewarding in keeping with
Herzberg's two factor theory of motivation. The management of public
organizations should utilize participatory management style to enable workers to
own the process of propelling organizations to achieve their goals. It also
recommended that the government and other employers ought to give equal and
fair opportunities to both men and women because the findings indicated n
URI
http://www.icidr.org/doc/ICIDR%20PDF%20contents/journal%20of%20research%20in%20education%20and%20society/JRESSvol2%20nos3%20december%202011/performance%20%20of%20%20civil%20%20servants.pdfhttp://erepository.uonbi.ac.ke:8080/xmlui/handle/123456789/28449
Citation
Journal of Sociology, Psychology and Anthropology in Practice Vol. 3, No 1 April 2011Publisher
University of Nairobi, Department of Psychology,