Recruitment Practices and Performance of Administrative Staff at Masinde Muliro University of Science and Technology, Kenya
Abstract
Recruitment, as a human resource management function, is one of the activities that
impact most critically on the performance of any organization irrespective of its size and
location. While it is understood and accepted that poor recruitment decisions continue to
affect organisational performance and limit goal achievement, the effective recruitment
practices of employees is a fundamental Human Resource Management activity which if
managed well it can have a significant impact on organizational performance as well as
lead to a more positive organizational image. This study sought to determine the
recruitment practices of administrative staff in public universities, a case study of
Masinde Muliro University of Science and Technology (MMUST). The population of
study comprised of 124 administrative staff at Masinde Muliro University of Science and
Technology, Kakamega County in Kenya. A cross sectional survey was used. Data was
collected using questionnaires targeting administrative staff from the various sections in
Masinde Muliro University of Science and Technology. The respondents were asked
questions regarding the recruitment practices at MMUST as well as the presence of the
recruitment policies. The response rate was excellent because many of the questionnaires
were filled and returned. Data analysis was done using measures of central tendencies
such as mean and standard deviation. The study indicated that MMUST have a
recruitment policy. The study findings indicated that both external recruitment practices
and internal recruitment practices are used to recruit employees at MMUST. However, it
was noted that most of the university employees are recruited through media advert
internal advertisement, external advertisement and through transfers and promotions.
There is a positive effect of recruitment practices on employee performance. The
university should avoid biasness in the recruitment process. Past studies reveal that is the
recruitment process is not followed well; there is evidence of negative effect on employee
performance.
Citation
Degree Of Master Of Business Administration (MBA),2014Publisher
University of Nairobi