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Communication Strategies in Conflict Resolution and Management: a Case Study of Urban Slum Dwellers With Specific Reference to Ribera Slum of Nairobi, Kenya
(University of Nairobi, 2004)
A purposeful study was conducted to find out communication strategies or interventions used in conflict management and resolution. The focus was on communities residing in Kibera slums, Nairobi. The results of the study ...