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A survey of resistance to change in commercial banks in Kenya
Commercial banks in Kenya, which are mostly private, have been changing the way they operate and products they offer to remain competitive in the financial market while for others is to survive. These changes as identified ...
A survey of factors influencing choice of ICT systems for core banking activities in Kenya
As banks explore their network expansion strategies by adding new channels, new products and new segments, the result has been a dramatic increase in back office and IT complexity, with the consequent stagnating efficiency ...