The banking industry is a key sector in the Kenyan economy. As profit seekers, commercial banks are inclined to formulate policies that aim at diversifying their portfolio and thus guaranteeing some minimum rate of return. ...

The design of this research was descriptive survey research. The researcher targeted a population of 200 but sample 150 was obtained. A descriptive survey research seeks to obtain information that describes existing phenomena ...

Most developing economies that undergo the process of financial liberalization have banking systems that are burdened by a large proportion of bad loans and risky credits. Bad loans have created several problems for ...

This study was carried out to achieve one key objective namely, to establish whether there is any significant difference between the performance of the locally established banks and the foreign banks with operations in ...

The objective of this study was to analyze the impact of credit risk management on the financial performance and to establish if there exists any relationship between the credit risk management determinants by use of CAMEL ...

The financial/banking sector is human capital intensive since it relies heavily on its human resource capital to offer services to its clients. This implies that the human capital plays a critical role in order for the ...

Debt collection strategies involve developing a strong collection unit with clearly defined, documented and consistent policies and procedures that guide staff through the collections process and instruct them on how to ...

The Retirement Benefits Act was enacted in 1997 with the aim of regulating the retirement benefits sector, which lacked a harmonized legal framework. The Retirement Benefits Regulations, which were gazetted in the year ...

Outsourcing is a widely used business practice for organizations that are in an effort to improve firm performance and add value to their firms. Empirical studies show that outsourcing has very limited positive impact ...

A fundamental assumption of much recent research in operations improvement and operations learning has been that technological innovation has a direct bearing on performance improvements (Upton and Kim, 1999). This study ...