Browsing Faculty of Education (FEd) by Author "Wangai, M. M."
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Influence of total quality management and knowledge management on quality of University Academic Programmes: a literature review
Wangai, M. M.; Inyega, J.; Mugambi, M.; Kalai, J. (JPAHAP, 2021)Total Quality Management (TQM) and Knowledge Management (KM) have gained significance in the education sector for the last two decades. The purpose of this paper is to assess the application of TQM and KM principles in ...