Employee Perception of the Extent of Involvement in the Formulation of Strategic Human Resources Management Policies at Kenya Tourist Development Corporation
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Date
2017Author
Murima, Caroline N
Type
ThesisLanguage
enMetadata
Show full item recordAbstract
The study’s main aim was to determine the extent of the perception of employees to their
engagement in creation of strategic policies for management of human resources at the
Kenya Tourist Development Corporation. KTDC has embraced human resource
strategies as a way of making sure that the organization is running appropriately.
However the implementation process is still a challenge which results in cases of well
formulated strategies that have failed at the stage of implementation. The study was
guided by the equity theory which proposes that employees have an intuitive knowledge
about their knowledge, skills and capacity to work, and compare them with their
compensation to establish fairness. According to this theory, people are more likely to
improve performance when they feel that they are treated fairly. When they feel that they
are being treated unfairly compared to fellow colleagues in a similar position they
become prone to feelings of dissatisfaction and are less motivated. This study got
respondents by utilizing a simple random sampling technique which enables easy
assembly of the sample. Questionnaires were used in the collection of primary data. The
data analysis involved several stages; a content analysis and descriptive analysis was
employed. Techniques to analyze data used descriptive analysis, standard deviations and
the mean. After coding was done, the Statistical Package for Social Sciences (SPSS)
program was utilized for additional analysis and presentation of results was done using
pie charts and tables for a clear depiction of the findings. The study found out that
organization offered performance appraisal system, performance management systems is
implemented in the organization, the performance management system is used to measure
performance, criteria on performance evaluation is clear and easily understood. The
conclusion was that organizations formulate training program with aim of improving
performance and reducing incompetency costs. Inclusively, the study concluded that
there was relationship between employees training and their level of performance within
the organization where trained staffs perform well than those who have never attended
any training session. The study recommends that empowerment and development of the
staff is vital in the organization hence there is need to offer training and other subsidiaries
to motivate staff toward working. The study recommends that for the achievement of the
main objectives of the organization, they must allow practicing of human resource
management practices that involve the employees in its initiatives.
Publisher
University of Nairobi
Rights
Attribution-NonCommercial-NoDerivs 3.0 United StatesUsage Rights
http://creativecommons.org/licenses/by-nc-nd/3.0/us/Collections
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