The Influence of Talent Management on Employee Retention at Multichoice Kenya Limited

Abstract

The purpose of this study was to establish the influence of talent management on employee retention at Multi-choice Kenya limited. The study was guided by descriptive research design with a target population of thirteen staff at multi-choice limited in the department of human resource and head of departments. The study used census sampling method. The study also used structured questionnaires to collect the data using drop and pick method. Data collected was analyzed using descriptive statistics where mean, frequencies and standard deviation were used for measurements of central tendencies. Also T-tests were carried out to show significance in mean difference of attrition. Results of the study was either tabulated or shown in graphs for the quantitative data whereas through content analysis narrations reporting was done for the open ended questions. The results of the study revealed that talent management practices such as recruitment process of employees at multi choice influences their retention through the different aspects on job Advertising, job Interviews and testing on their abilities to perform different tasks. The study also established that through Orientation environment Fit and also through employee engagement fit the organization is able to retain employees. The study further found that through competency assessment, through employee recognition, through performance Agreement, through provision of Reward and room for improvement. The study also found that compensation enhances benefits given to employees and recognition given to employees enhances their retention. The study finally established that most of the people who left were young people below 30 years of age who asserted that they left their jobs due to low payment or termination of their contracts. The study also revealed that different years had significant different attrition rates for either female of male employees. The study concluded that recruitment process in an organization has an influence on retention of the employees. The recruitment process has to ascertain that good advertisement for positions is done well and also proper testing on their abilities is ascertained. Proper selection process has to be carried out in order for those employees to stick longer with the organizing. Organizations need to recognize their employees through promotions and provision for room for improvement. The study further concluded that employee reward structure plays a critical role in ensuring there is retention at multi-choice in this case gifts and bonuses enhance their retention. The study recommended that the process of employees’ recruitment should be well advertised and employees well tested for their different capabilities to suit well in their job description. There should be proper placement for the job through ensuring a conducive orientation environment fit and a proper development program for the employee such as study leaves, training on and off the jobs as well as job rotations and other work life balances. Finally a proper reward structure involving a good remuneration should be designed to enhance job commitment through gifts and other rewards.