| dc.description.abstract | This study sought to determine the level of tenant satisfaction with facilities
offered in office parks in Kenya. This include establishing the adequacy of the
available facilities for tenants purposes, examining difficulties faced by
tenant's in their day to day use of the office parks as well as highlighting areas
that needed to be improved on in the office parks.
The study relied on responses from questionnaires and interviews with
property managers, tenants as well as from the researcher's own observation
of the selected office parks.
Findings indicate that there were some complaints especially on the
inadequacy of existing amenities such as the restaurants, travel to work issues
such as distance of the office parks from the bus stops and public
transportations' frequency of service for the occupiers who commuted to
work on public transportation. However the predominant feeling among the
tenants was one of satisfaction with the facilities offered in the office parks
The study recommends that the office park management need to improve on
amenities especially on the provision of restaurants and that for future
developments, developers should include banking facilities; leisure facilities
such as nature walks and shops in the design of the office parks. | en_US |
