Impact of Kenya Tradenet System on Operational Performance of Bulk Importers Pharmaceutical Companies in Nairobi

Abstract

This research made use of a descriptive cross-sectional research design which was meant to help the study address the following specific objectives: to analyse the effects of Kenya TradeNet system on operational performance of bulk importer pharmaceutical companies in Nairobi, to determine the challenges of implementing Kenya tradenet systems among bulk importer pharmaceutical companies in Nairobi. There was no need of sampling and the study population consisted of registered pharmaceutical companies in Nairobi, Kenya which was 23 pharmaceutical companies according to Export processing zone project on Kenya’s Pharmaceutical Industry. Tables which presented frequencies and percentages were used to present the analysed data. Data was analysed using SPSS version 23 and this helped in giving output which included measures of central tendency. It came to the researcher’s attention that there were a number of challenges and predicaments that affected the implementation as represented by a mean of 4.075 an implication the study respondents were in agreement that their firms encountered the challenges. Respondents agreed that Kenya tradenet system implementation was affected by seventy percent of the challenges. In regard to extent to which independent variables affected operational performance, findings indicated that strong lead Agency and the development of impeccable boundaries on projects carried and objectives as well as Partnership between government and trade was agreed by respondents to have higher impact on operational performance of bulk importer pharmaceutical companies in Nairobi. The study findings also revealed positive and significant association amongst Kenya trade net best practices and operational performance of bulk importing pharmaceutical of organisations located in Nairobi therefore the top management of the interview firm said pharmaceutical firms needs to develop a long-lasting association among tradenet top and middle management activities and operational performance so that there can be a responsive institution. Therefore, to relationship between variables positive relationship was revealed from the findings and therefore independent variables that were studied explained sixty-four percent of the operational performance as exemplified by the R2. The adoption partnership between government and trade, user friendliness and accessibility, Political will, development of proper boundaries for the organisation projects and objectives and strong lead agency best practices will result in an increase of pharmaceutical firm’s performance by their respective percentages. Findings suggest that the most prevailing best practices affecting operational performance of pharmaceutical firms in a bigger way is user friendliness and accessibility as well as political will and establishment of clear project boundaries and objectives. The research also concluded that understanding of Kenya tradenets systems and operational performance is critical to any pharmaceutical firms because such firms works in a very competitive and dynamic environment which requires consistent adjustments as per changes in both internal and external environments.