Sustainable Packaging Practices and Supply Chain Performance: the Case of Kenya Medical Supplies Authority

Abstract

This study ought to investigate the effect of sustainable packaging practice on supply chain performance of pharmaceutical firms in Kenya. Two main objectives were therefore sought; to determine the sustainable packaging practices of KEMSA, to determine find out how selection of sustainable packaging materials and design affect Supply Chain performance. In order to achieve them, a case study approach was adopted, focusing on Kenya Medical Supplies Authority (KEMSA). This methodology involved conducting an empirical investigation into a particular situation or phenomenon within an organization. The target population was 222 individuals from four different departments namely the Procurement, Warehousing, Transport and Distribution departments. A sample of 22 respondents were then selected and interviewed for purposes of collecting data which was analyzed using content analysis. Results revealed that KEMSA has not integrated sustainable packaging practice in place. It was, however, established that the organization could benefit from having such a practice in place to a great extent. It follows therefore that sustainable companies reduce the cost of shipping products by increasing the number of products shipped at one time However, specific factors need to be considered while taking this approach; a life-cycle approach to package design, evaluation of each component of the package; consideration of new alternatives for distribution packaging and looking for opportunities to make your packaging reusable. All these factors would lead to an effective and sustainable packaging practice that would lead to improved supply chain performance. Based on the conclusions the study made several recommendations to KEMSA and other pharmaceutical companies thereof. It is important to note that a suitable infrastructure that supports economically viable solutions for collection and recovery of medical supplies from waste materials needs to be in place before implementing any sustainable packaging practice. Failure to have it will not only increase the costs associated with procuring medical supplies but also reduces the performance of the organization due to increased losses. It is also recommended that organizations reduce the amount of filler materials used to package a product for shipment to customers since this will reduce the cost to the manufacturer, who in this case is the supplier.