Browsing School of Business by Author "5eb1d69f-1107-47f6-ae67-4256a94c9dfb"
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Influence of E-services Strategy on the Performance of Parastatals in Kenya
Wekesa, Betty N (University of Nairobi, 2020)The general objective of this study was to determine the effect of e-services strategy on the performance of parastatals in Kenya. In particular, the study examined how strategies such as service flexibility, e-reporting, ...