Browsing School of Business by Author "8b84edec-4436-49cd-b05a-edb1c766186e"
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Crisis Management Strategies and Business Continuity for Star Rated Hotels in Kenya
Gikuhi, Elizabeth H (University of Nairobi, 2020)Hotels face the continuous risk of disruptions from factors beyond their control. This includes man made calamities such as post-election violence, poor service delivery and terrorism. Disruptions may also arise from ...