Browsing School of Business by Author "Chumo, Chepngeno"
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E-banking Strategy and Customer Service in Tier-1 Commercial Banks in Kenya
Chumo, Chepngeno (University of Nairobi, 2022)There are 9 Tier-1 commercial banks in Kenya which are classified according to the number of branches they have, their customer base, their assets and liabilities and their declared profits and losses year by year. The ...