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A Comparison Of Customer Perceived Service Quality Between Traditional And Mobile-App Taxi Services In Nairobi, Kenya
(University of Nairobi, 2019)
Customer perception of service quality directly impacts the level of customer satisfaction in service businesses. Assessment of customers’ perception of service quality in the taxi industry is crucial in determining whether ...
Influence Of Free Trade Agreements On Business Growth Of Animal Feed Firms In Nairobi City County, Kenya
(University of Nairobi, 2019)
Free Trade Agreement enables countries to buy and sell goods and services to member states with limited or completely no regulations for example tariffs and quotas. Countries take part in FTAs so as to remove barriers in ...
Influence Of Organizational Culture On Financial Crime Prevention At The Standard Chartered Bank In Kenya
(University of Nairobi, 2019)
Financial crimes have major implication on a country economy including aiding social ills such as terrorism, drug and human trafficking, and corruption. For individual banks, financial crime can damage the company reputation ...
Brand Equity And Consumer Buying Behaviour Of Commercial Bank Services In Nairobi, Kenya
(University of Nairobi, 2019)
There has been an increase in financial access in the country over the past years and as a result an increased number of commercial banks operating in the market as well. This has led to intensified competition among these ...
Performance Management And Employee Productivity At State Department Of Labour , Kenya
(University of Nairobi, 2019)
Influence of Top Management Team Diversity on the Performance of Public Benefit Organizations in Kenya
(University of Nairobi, 2019)
Faced with varying complexities in their operating environments, modern organizations are forced to seek various management strategies that allow them to gain competitiveness and enhance their performance. Top Management ...
Fiscal Decentralization, Allocative Efficiency, Public Governance and Performance of County Governments in Kenya
(University of Nairobi, 2019)
The principal objective of this study was to investigate the relationships amongst fiscal decentralization, allocative efficiency, public governance and performance of county governments in Kenya during the period spanning ...
Influence of Social Economic Factors on the Business Performance of Small and Medium Enterprises Fish Farming Businesses in Kiambu County, Kenya
(University of Nairobi, 2019)
Socioeconomic factors creates the environment which allows or limits the chances of any business to thrive and succeed in any market. The environment in which a business operates presents opportunities, threats and constraint. ...
Relationship Between Macroeconomic Factors and Financial Performance of Firms Listed in Nairobi Securities Exchange (Nse)
(University of Nairobi, 2019)
Financial Performance of every individual commercial organization narrates to its ability and soundness to chase capital vital for its procedures and to manage them so as to give it an advantageous edge over the competitors. ...
Strategic Adoption of Information Communication Technology (Ict) and Performance of Small and Medium Enterprises in Nairobi County, Kenya
(University of Nairobi, 2019)
The study sought to determine the influence of strategic adoption of information
communication technology on the performance of SMEs in Nairobi City County. The study
focused on 230 SMEs in Nairobi Central Business ...