Effect Of Strategic Human Resource Planning On The Performance Of Safaricom Public Limited Company

Abstract

Organizations have developed advanced human resource strategic plans that can be formulated both implicitly and explicitly. It should be noted that strategic human resource planning directly influences organizational performance. The purpose of measuring organization performance is to assist in making judgement that lead towards progress in meeting outcomes of set organizational strategic plans. Based on this argument it can be stated that progress towards organizational goals can be attained by studying an organization’s strategic human resource plans, and improving on them. This formed the general objective of this study which was to establish the effect of strategic human resource planning on the performance of Safaricom Public Limited Company. The study was guided by two theories including the resource-based view theory which explains how an organizations’ resources can be a source of competitive advantage and the organizational performance theory which explains the principle goal of an organization being profit maximization. In this study the research design that was adopted was the case study which implied that the data collected was from one organization. Data for this project was collected from primary sources through personal interview. The data was analyzed using content analysis technique given its nature being nature. The study sought to establish the effect of strategic human resource planning on the performance of Safaricom Public Limited Company. Results revealed that the effect was positive implying that human resource planning resulted to improved organization performance. The study also concluded that organization strategy at Safaricom guided HR planning to a great extent. This Further, the study concluded that there existed internal and external factors which influenced the HR planning process. The internal factors included organization structure, attrition, and change in technology while the external factors included government policy and availability of skills. Based on the study findings the study recommends that companies in the telecommunications industry should embrace human resource planning. This is due to the fact that human resource planning impacts organization performance positively. This would thus result into improved performance through articulate recruitment and selection of employees and improved employee productivity. Since this study was qualitative, the study recommends that a similar study be conducted but adopt a quantitative approach. This would help to clearly define the magnitude of effect of human resource planning on organization performance. This would thus help companies that engage in human resource planning to make informed decisions on what aspects they should put more emphasis on.