Influence Of Strategic Management Of Human Resources On Performance Of Société Générale De Surveillance (Sgs) Kenya Limited

Abstract

The business economic environment has in the past few years experienced rapid growth and change owing to changes in the global market, customer demands, investor demands, technology and competition. Any establishment to survive in such a turbulent environment needs to understand how they can enhance the quality of things offered. The human resource are the people considered the most important resource in the establishment because they are deemed to be the cornerstone of the success of the establishment. Strategic human resource management (SHRM) looks at being a strategic partner in the business environment by facilitating achievement of business goals. SHRM plays critical role in realization of the goals of an establishment and has the potential to boost the performance of an establishment. The aim of the investigation was to investigation the bearing of SHRM on performance of SGS Kenya. This investigation utilized a case study design and it was carried out in Société Générale De Surveillance (SGS) Kenya. An interview guide was employed to solicit information on different aspects on adoption of SHRM practices and how they influence performance. This investigation utilized data from primary sources, where collection of the primary data was undertaken by the research by having in person interviews. The research participants for the investigation were five managers of the establishment involved in SHRM practices in the establishment. Data was recorded in form of notes during the interview process which was undertaken by the researcher. The investigation found that the establishment has utilized SHRM for development of valuable HR capabilities, through formulation and execution of HR strategies and plans. It confirmed that the establishment is committed in utilization of SHRM, through strategic recruitment and selection of staff of the establishment and adopting various SHRM practices. The establishment strategically undertakes its recruitment to ensure competent staff with the right competencies and skills are capable in the implementation of the establishment strategy and achievement of business goals. The establishment has a formal and strategic process of appraising the performance of staff quarterly and annually, a compensation and reward structure where compensation is done through both monetary and non-monetary means, cultivates a productive and performance oriented culture. Implementation of SHRM practices had positively influenced performance of the establishment. SHRM was found to create and adds value to the achievement of establishment and its overall strategy. This was through the contribution of SHRM different aspects in the establishment, which included relevance, effectiveness as well as financial feasibility. The investigation recommends that Human resource managers provide trainings and ensure strict entrenchment of staff development in their plans.