| dc.description.abstract | It has recently been observed by Co-operative bank of Kenya Limited that a significant number
of accelerated international business transactions, in the interplay with other factors, can increase
productivity; enhance access to services; widen markets; simplify transactions; substitute for
physical transport; prevent crime; improve governance, and create new socio-economic
opportunities, among many other benefits. The linkage between mobile money and settlement of
international business transactions is an echo of older discourses on development of
communication that expounded on the positive links between communications, access to
information and development. The study seeks to explore the adoption of mobile money transfer
and its effectiveness in the settlement of international business. In addition, African scholars
believe the enthusiasm about the potential of mobile money remittance services for Africa’s
development is based on a view that if many western countries experienced the positive impact
of science and technology during the industrial revolution, mobile money remittance services
would, on this basis, assist Africa to assail socio-economic problems. The qualitative study
established Co-Op Bank to a great extent has adopted mobile money transfer for settlement of
international transactions. The main driver for adopted mobile money transfer for settlement of
international transactions were noted to be competition in the industry, technology leadership,
change management, and customer needs and preferences. | en |
