Information technology investment and performance of NGO's in Kenya

Abstract

Information and communications technology (IT) has revolutionized the way people live, learn, work and interact. According to World Bank‟s convention (2001), NGOs are divided into two categories mainly; operational NGOs, whose purpose is the design and implementation of development related projects, and advocacy NGOs whose purpose is to defend or promote a specific cause (World Bank Operational Directive, 2001). The purpose of this study was to provide evidence of the use of IT investments by Kenyan NGOs and the relationship of this investment on their performance. In particular, the following research question was addressed. What is the relationship between IT investment and Performance of NGOs in Kenya? This study took a cross-sectional survey research design. The study was cross-sectional survey as it sought to describe data and characteristics about the population or phenomenon being studied. The study targeted all the NGOs operating within Nairobi County and utilized stratified sampling technique in coming up with a sample for the study. The study used questionnaires as the instrument of data collection.