| dc.description.abstract | In response to intense global business competition, companies have implemented “new”
operational philosophies to enhance competitiveness. Such World Class Manufacturing
(WCM) practices include Kaizen, Just in Time, Total Quality Management and Business
Process Reengineering.
This study investigates level of adoption of these World Class Manufacturing practices
among quoted companies in Kenya; assesses the benefits and challenges that
implementers face in the implementation process. The study finds 94% of firms applying
the WCM practices with Total Quality Management (TQM) ranking highest across all
sectors. Firms realized cost reduction, improved product quality and reduced lead time
upon adopting the practices. However, company culture and staff attitude posed the
most challenges in implementation process.
The study further finds extensive adoption in the industrial and allied sector but lesser
adoption of WCM practices in both Commercial and Service, and Finance and
Investment sectors. | en |
