Influence Of Organizational Factors On Implementation Of Occupational Safety And Health Programmes In Public Service Institutions: A Case Of Huduma Citizen Service Centres, Nairobi County, Kenya
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Date
2019Author
Odero, Kennedy Junior
Type
ThesisLanguage
enMetadata
Show full item recordAbstract
This study sought to determine the influence of organizational factors on the implementation of
Occupational Safety and Health Programmes in Huduma Citizen Service Centres in Nairobi City
County. Specifically, the study sought to determine the influence of organizational policy, examine
the influence of organizational culture, establish the influence of organizational training and to
assess the influence of organizational leadership in implementation of Occupational Safety and
Health Programmes in Huduma Citizen Service Centres. The target population comprised 397
employees in Huduma Citizen Service Centres and Huduma Kenya Secretariat in Nairobi City
County, from which a sample of 195 respondents was drawn. The sampling procedure used was
stratified random sampling. Primary data was collected using a questionnaire. The questionnaire
was pre-tested on respondents from Machakos Huduma Citizen Service Centre to ensure that the
study’s objectives would be achieved. Quantitative data was analyzed using descriptive statistics
incorporating tools of analysis such as frequency, mean and standard deviation. The relationship
between Organizational Factors and Implementation of OSHP was determined by use of
inferential statistics through regression analysis. The influence of Organizational Culture was
found to be the most significant followed by Organizational Policy and then Organizational
Training and Organizational Leadership. A strong positive relationship, R, of 0.965 was
established to exist between combined organizational factors comprising of Organizational
Policy, Organizational Culture, Organizational Training and Organizational Leadership and
Implementation of OSH Programmes at Huduma Citizen Service Centres. It was established that
93.1% of the Implementation of OSH Programmes at Huduma Citizen Service Centres was
explained by combined factors such as Organizational Policy, Organizational Culture,
Organizational Training and Organizational Leadership. The study recommends the following;
top leadership of Huduma Kenya Programme should conduct regular training needs analysis that
includes safety provisions that is incorporated in the annual training plans of employees.
Management should put in place measures to mitigate on emerging threats of terrorism, adequate
emergency exits for any eventuality and adequate ventilation system to ensure that there is good
circulation of air at the Huduma Citizen Service Centres. The management should conduct regular
audits of electrical appliances and devices. The top management of Huduma Kenya Programme
should design workstations that minimize lumbar ache injuries and provide adequate lighting to
reduce computer eye syndrome. The management should show commitment and provide
leadership by ensuring that work procedures incorporate safety issues.
Publisher
University of Nairobi
Rights
Attribution-NonCommercial-NoDerivs 3.0 United StatesUsage Rights
http://creativecommons.org/licenses/by-nc-nd/3.0/us/Collections
- Faculty of Education (FEd) [5980]
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