Service Encounter Quality, Customer Expectations, Perceived Value And Satisfaction Of Hotel Guests In Kenya
dc.contributor.author | Kinyanjui, Wanjiku N | |
dc.date.accessioned | 2020-10-29T09:42:51Z | |
dc.date.available | 2020-10-29T09:42:51Z | |
dc.date.issued | 2020 | |
dc.identifier.uri | http://erepository.uonbi.ac.ke/handle/11295/153180 | |
dc.language.iso | en | en_US |
dc.publisher | University of Nairobi | en_US |
dc.rights | Attribution-NonCommercial-NoDerivs 3.0 United States | * |
dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/3.0/us/ | * |
dc.title | Service Encounter Quality, Customer Expectations, Perceived Value And Satisfaction Of Hotel Guests In Kenya | en_US |
dc.type | Thesis | en_US |