Relationship Between Teleworking and Work Stress Among Nonteaching Employees in Public Universities: a Case of the University of Nairobi and South Eastern Kenya University
Abstract
Teleworking is an alternative work arrangement, where information and communication
technologies enable employees to work outside the traditional working space. Work related
stress can therefore spill over to the virtual offices from the traditional offices. This study aimed
at finding out if there was a relationship between Teleworking and Work Stress among nonteaching
employees in the public universities. University of Nairobi and South Eastern Kenyan
University were picked to represent all other public universities. The study was important to the
management of the universities, HR Policy makers and also researchers. The theories guiding the
research included: Organizational adaptation theory and the transactional theory of stress.
Descriptive research design was used and the target population was the all non-teaching
employees in the two universities. A sample size of 357 was obtained from the target population
of 3289 and questionnaires were administered. MS-Excel was used in analyzing the data. The
presentation was through charts, graphs and tables and Regression model was used to establish
the relationship between the teleworking and work stress. The achieved response rate was
71.43% and the demographic analysis was done. The results revealed that Public universities
were using teleworking as an alternative way of organization work with Zoom being the most
used form although there seemed to be some departments which teleworking was a challenge due
to nature of work. Teleworking came with its own challenges among them being internet
connectivity issues and power outages. Teleworking came with advantages and disadvantages.
The study conclusion was that there was a relationship between teleworking and the work stress
among the non-teaching employees in the public universities. Some variables had positive
relationship while others had negative relation. However, the results of the research revealed a
statistically insignificant model. Limitations of the study included lack of trust from the
respondents, time, funding and the fact that the research findings could not be generalized. The
researcher suggested that similar studies on teleworking and work stress to be carried out
targeting other sectors to see if the same results would be achieved.
Publisher
University of Nairobi
Rights
Attribution-NonCommercial-NoDerivs 3.0 United StatesUsage Rights
http://creativecommons.org/licenses/by-nc-nd/3.0/us/Collections
- School of Business [1411]
The following license files are associated with this item:
Except where otherwise noted, this item's license is described as Attribution-NonCommercial-NoDerivs 3.0 United States
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