Strategic Change Management Practices and Organizational Growth of Savings and Credit Cooperatives in Nairobi City County, Kenya

Abstract

The study sought to establish the relationship between strategic change management practices and organizational growth of SACCOs in Nairobi City County, Kenya. The step planned change theory and dynamic capability theories underpinned the study. Empirical studies were reviewed to identify gaps and inform the development of the conceptual framework. Descriptive survey research design was adopted targeting 47 SACCOs registered by SASRA with operations in Nairobi City County and census was used. Primary data was gathered as supported by the questionnaire. The analysis was done using means and standard deviations as well as regression and presented through tables. It was shown that strategic resource allocation exerted the greatest positive and significant effect on the growth of SACCOs in Nairobi County (β=0.830, p<0.05 & t>1.96) followed by technological adoption (β=0.391, p<0.05 & t>1.96) and lastly leadership change (β=0.381, p<0.0 & t>1.96). The study concludes that strategic change management practices were significant predictors of the growth of the SACCOs in Nairobi County, Kenya. The study recommended that the human resource managers working in SACCOs in Kenya should allocate adequate personnel towards execution of strategies. The finance managers working in the SACCOs should seek and allocate adequate finances towards execution of strategies. The information and communication technology manages working in SACCOs in Kenya should enhance the existing technological infrastructures like ATMs and PesaLink systems in order to enhance growth of their organizations. The top management managers working in SACCOs in Nairobi County should allocate adequate resources towards execution of projects. The policy makers working at SASRA should come up with sound policies that articulate and promote strategic change in SACCOs. The policy makers working in SACCOs in Nairobi should formulate sound policies in regard to strategic change management that would spur growth.