Influence of Organizational Culture on Employee Performance of Health Non Governmental Organizations in Nairobi County, Kenya

Abstract

Organizational culture defines how employees and management react and manage their operations in the firm. The values, plans and systems that define and help people operate in firms are engrained in culture. Despite this, cultural management to promote firm success is still a challenge in many firms. To reduce and solve this gap, this study sought to evaluate the effects of organizational culture on employee performance of health Non-Governmental Organizations in Nairobi County, Kenya. The inquiry was based on cross-sectional models and descriptive values. The information in the inquiry was gained from different stakeholders among NGOs in Nairobi. Specifically, the respondents in the study were managers of NGOs associated with health service delivery in Nairobi. The inquiry used field data which used gained through the use of questionnaire. The inquiry established that firm culture is important in promoting workers plans, behaviors and activities. This results into high performance and success in the management of the entity. Effective culture encourages employees to work hard, manage their issues and relate well with the top management. The study can help influence policy interventions in firms, especially in relation to promotion of good work environment and effective performance and success of the workers. It is important that management of NGOs in the health industry adopt flexible work plans, motivate their workers and ensure that work environment is free from anxiety as well as stress. The symbols, values and figures used in NGOs within the health sector should support the employees systems and need. This is important towards achieving success in the long run in the firms