dc.description.abstract | The study objective was to establish logistics Management Practices (LMP) and their
impact on operational performance of Nairobi Bottlers Limited (NBL) in Nairobi
County. The specific objectives were to establish LMP in NBL, Kenya, determine
logistical practices adopted in NBL, Kenya and establish the relationship between
logistical management practices and operational performance in NBL, Kenya. This
study adopted the descriptive research design. The study targeted management
employee’s in purchasing and supplies department, transport department and stores
department and the senior manager in NBL. The study sample was 71 respondents.
The study used a questionnaire to gather primary data, and both closed-ended and openended
questions were used to obtain the data. Descriptive statistics like mean, and
standard deviation was utilized in sorting, tabulating, and summarizing the data. The
findings were presented using tables and graphs. Inferential statistics will be the
regression analysis. To ascertain the link between the independent and dependent
variables, regression analysis was utilized. It was noted that order processing has a
significant impact on operational performance of NBL. The study revealed that
transport management has a significant impact on operational performance of NBL. It
was revealed inventory management has a significant impact on operational
performance of NBL. Information systems had a significant impact on operational
performance of NBL. The study recommends that the company should automate its
order processing activities. The study recommends that NBL should monitor the
transport throughout the supply chain. The organization should be able to track all
transport activities. This allows the company to easily track shipments and analyze
business success. The study recommends that the company should outsource inventory
management activities. This would ensure that efficiency in inventory management.
Information systems had a significant impact on operational performance of NBL. The
study recommends that NBL should invest in information systems. The organization
can also outsource for information. This would enhance the flow of information
throughout the supply chain. | en_US |