Factors Influencing Cloud Computing Technology Adoption by Deposit Taking (Dt) Saccos in Kenya.

Abstract

Cloud Computing Technology (CCT) is a model for enabling ubiquitous, convenient, on demand network access to a shared pool of configurable computing resources like networks, servers, storage, applications, and services that can be rapidly provisioned and released with minimal management effort or service provider interaction (Mell & Grance, 2009). The cloud computing technology is typically offered through geographically distributed data centers based on well-defined Service Level Agreements (SLAs). Given the prevalence of adopting the technology by organizations in various industry and sectors due to the benefits it provides such as cost savings, reliability and scalability. The purpose of the study is to assess the factors that influence the adoption of CCT by Deposit Taking Sacco’s in Kenya. The study will also determine the relationship between organizational and external factors in adoption of cloud computing. The study was guided by the Technology Organization Environment (TOE) theory, the Diffusion of Innovation theory and the Unified Theory of Acceptance and Use of Technology (UTAUT). A descriptive status research design was employed to guide the study. The target population of the study was 172 licensed deposit taking Sacco’s operating in Kenya, as registered by the regulator as at December 2020. A sample size of the entire population was drawn to participate in the study. Purposive sampling technique was employed in identifying the participants to take part in the study. The quantitative data was collected using an online questionnaire; the data was analyzed using descriptive and inferential statistics on SPSS Version 23 and presented in tables, charts and graphs. The study is significant to the financial sector in Kenya specifically the rapidly growing Sacco sector. Policymakers including and not limited to the regulator SASRA, the National Treasury and Planning, Ministry of Information, Communications and Technology, and Ministry of Industry, Trade and Cooperatives will find value in considering the results of this study as they review policies to support innovations and technologies in the financial services sectors.