Browsing Theses and Dissertations by Author "Sossion, Bett"
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A survey of customer perception of telephone provider's value propositions in Nairobi
Sossion, Bett (University of NairobiSchool of Business, University of Nairobi, 2003-10)The study was carried with the aim of establishing how the users of fixed line and mobile telephone service perceive value and whether it compares to what the provider proposes. In order to achieve the objectives a ...