| dc.description.abstract | Stakeholder-based evaluation is useful to conceptually frame the general program
evaluation problem (AIkin, Hofstetter & Ai, 1998). But most training evaluation
approaches continue to ignore, diminish, or make broad and untested assumptions about
the implications of stakeholder participation in the design, execution, and consequences
of training programs evaluation. The stakeholder approach represents an appreciation that
each program aspects contributes in different ways and to groups that have divergent and
even incompatible concerns by realizing and making legitimate the diversity of interests
at play.
Although stakeholder-based evaluation has been fairly well developed in the general
program evaluation literature, it remains barely recognized in training evaluation practice.
This study aims to contribute to the understanding of multiple stakeholder perceptions
about training evaluation in an organizational context. Extending prior empirical work
that described differences in stakeholder perceptions about valued training outcomes, the
current case study examines multiple stakeholder perspectives of the involvement,
benefits, and limitations of stakeholder approach to training programs evaluation. 72 out of the targeted 79 respondents were evaluated for their perception regarding
stakeholder approach to KEBS' training programs evaluation. Generally, the respondents
felt that KEBS stakeholders should be involved in its training programs evaluation. They
also noted that numerous benefits not withstanding, stakeholder approach to training
programs evaluation also has limitations such as 'different understandings of the purpose
of evaluation', 'competing organizational goals' and 'organizational culture', among
others. | en |
