Strategy implementation and its challenges in Public corporations: the case of Telkom Kenya Limited
Abstract
The main critical phase of strategic management process is
translating strategic thought into organizational action.
Once strategies have been formulated, they need to be
implemented. Without successful implementation, the company
will not obtain the result that it intended.
Telkom Kenya limited like other public corporations
operates in a complex environment, which is more
unpredictable and less stable. The company's objectives are
more ambiguous and less distinguishable and fluctuate in
their order of priority depending on government's ever
changing political agenda. Management does not have freedom
to optimise its own performance in executing developed
strategies.
The objective of this study was to find out the extent of
strategy implementation and also to identify challenges
that the company has encountered during implementation .
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The research results obtained indicate that TKL formulated
and documented its strategies in 1~99. In its first four
years the execution of these strategies has been average.
It is evident from the results that the company has not
been referring to its master plan whenever they embark on
development programmes. It is clear that government control
and lack of funds has interfered with the company's
strategy implementation programme. Poor leadership style,
limited IT capacity and poor corporate culture are the main
challenges faced by the company in the process of strategy
implementation.
Citation
MBASponsorhip
University of NairobiPublisher
University of Nairobi School of Business, College of Humanities and Social Sciences