| dc.description.abstract | The major determinant of an organisation success today in the changing and
turbulent environment is the successful implementation of policies. The way
strategies are implemented is governed by a policy framework, the direction an
organisation takes in meeting its goals and objectives is influenced by the type of
policy it employs.
The HELB cannot be left out of this major effort, it must follow the critical path of
success. For its own good and for the future of Kenyan citizens who wants to
pursue higher education, clear and well defined policies in form of guidelines
must be put in the right perspective. This may call for a comprehensive effort to
develop a policy manual which can be used as HELB's "Bible" or the source of
reference for all HELB core activities, especially in loans recovery which is the
centre of focus for this research.
The objective of this study is to find out whether HELB has been implementing
its policies in loans recovery and also to look at the problems associated with
such efforts, with a view to radically attain dramatic and positive change in loans
recovery process.
A linear model has been used in the literature review to explain the position of
strategy implementation of policy in the overall strategy management process.
The literature review has also captured adequately the policy framework in total
and problems of successful implementation and approaches in implementation of
strategic policies. Attempts have been made to explain how HELB has
implemented its loans recovery strategy since inception in 1995. A comparison
has also been made between HELB and other countries to find out the level of
success and reveal missing gap if any.
As a matter of procedure, an in depth research has been carried out to
determine how HELB has progressed in the area of strategy implementation of
the loans recovery policy.
The empirical results obtained over the period between 1995 and 2000 indicates
that HELB has not attained the required level of policy implementation in the
loans recovery since no such policy has been in place. Though an improvement
has been recorded over the years as compared to other defunct loans schemes,
much more still need to be done to bridge the gap of loan recovery which is too
wide as compared to other countries of the world. The problems facing HELB in
the implementation of loans recovery strategy can only be resolved through
meticulous implementation and adoption of a policy framework. | en |
