dc.description.abstract | The study was an assessment of the factors influencing the implementation of e-government
policies in Nakuru County, Kenya. Government services are being transformed using
information and communication technologies by many governments in developed and
developing countries through developing, implementing and improving their strategies. The
study employed a descriptive research design in the form of survey. The study population was all
government employees in four government sectors; education sector, agricultural sector,
financial sector and public administration sector. A sample of 80 public officers working in the
four sectors and in Nakuru County was targeted. The instruments of data collection were
questionnaires. Regression results indicate that there is a positive relationship between
supporting infrastructure, perceived ease of use, risk and privacy, perceived usefulness and e-government
use. The study recommends that the government should invest in training and
awareness for e-government users. This would ensure that the users find government
applications easy to use. In addition, the government should invest in support infrastructure such
as investing in fast internet connections. The government may also review taxes on the
acquisition of personal computers. The government should also address privacy and risk
concerns. For instance, the government should put in place security mechanisms such as
firewalls and passwords. | en |