Quality of work life practices among international non-governmental organizations in the health sector in Kenya
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Date
2010Author
Ng'ang'a, Elizabeth W
Type
ThesisLanguage
en_USMetadata
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The study sought to determine the quality of work life practices in international non governmental organizations (NGOs) in the health sector in Kenya. The objective of the study was to find out the quality work life practices in international non governmental organizations in the health sector in Kenya. The research design for the study was a census survey, as it sought to study all the 45 international non-governmental organizations in the health sector in Kenya as registered with the Kenya NGO directory (2008). A semi-structured questionnaire was used to gather primary data.
The target respondents comprised of the heads of the human resource function. Data was analyzed using frequency measures and percentages. The findings of the study were that the quality of work practices in these organizations included; temporary part-time, referral services, compressed work schedules, phased return from maternity leave, in-house counseling for employees, on-site childcare, time off in lieu of notice, compassionate care leaves, temporary telecommuting, flexible working hours, job sharing, alternative work schedules, telecommuting, wellness programs.
The findings also indicated that the most influential factors in determining the quaIity of work practices in these organizations were; availability of financial resources, work design variables, compliance to development partner policy and the culture of the organization. It concluded that most of the organizations have quality of work life practice policy. Which shows commitment to enhance employee well being. It is recommended that the development partners should encourage the adoption of quality of work life practices by availing more financial resources, managers should be motivated in order to encourage and facilitate the use of the available quality of life practices.
Publisher
University of Nairobi, Kenya