| dc.description.abstract | Information technology (IT) is a vital strategic tool for all modern organizations
including non-profit ones. Some strategists and practitioners refer to IT as an
organizations competitive weapon. IT influences the organizational design, the
management control systems, and organizational culture. This study attempted to fill
the research gap by examining the influence of IT in strategy implementation of
NGOs in health sector. It adopted a cross-sectional survey research design targeting
all the NGOs in the health sector operating within Nairobi County. The study utilized
10 percent of 908 which was 91. Thus, the sample size was 91 NGOs. The study used
questionnaires as the primary instrument of data collection. Before processing the
responses, the completed questionnaires were sorted, checked and edited for
completeness and consistency. The data was then coded which enabled the responses
to be grouped into various categories. Descriptive statistics techniques were used to
analyze the quantitative data. Coding was done in SPSS, analyzed and the output
interpreted in frequencies, percentages, mean scores, and standard deviation. The
study found that majority of the NGOs within the health sector in Nairobi County set
aside more than 10% of their budget for IT infrastructure, had between 41% to 60%
level of computerization of activities and had functional website or social networking
page. Furthermore, the study found out that staff had workstations with access to the
intranet and internet for communications; the organization had a dedicated IT
department; the organization has integrated software to manage their funding and
budget; all staff able to access essential services and perform work outside the office
and the finance department utilized all accounting software in their operations. The
study also concludes that IT enhanced strategy implementation within the health
sector NGOs in Nairobi County to a very great extent, top management team typically
leads to greater commitment to the firm's goals and strategies and manager's were
committed to performance thus encouraging staffs support and guidance through
encouragement of entrepreneurial attributes. The study recommends that the
management of the NGOs should utilize IT in the strategy implementation in human
resources planning, staff training and retention, business level and objectives
designing, documentation, and understanding. The study also recommends that the
management of the NGOs should utilize IT in enhancing overall firm success and
performance. | en_US |
