Dynamic procurement practices and supply chain performance of supermarkets in Nairobi, Kenya
Abstract
This study sought to determine the dynamic procurement practices and supply chain
performance of supermarkets in Nairobi, Kenya. The study was guided by the
following objectives; to determine the dynamic procurement practices used by
supermarkets in Nairobi, Kenya, and to establish the relationship between dynamic
procurement practice and supply chain performance of supermarkets in Nairobi,
Kenya. The study adopted a descriptive survey research design and the target
population for the study was all supermarkets in Nairobi, Kenya. The research used
questioner to gather information and the findings reveal to a great extent that; the
supermarket has built long term relationship aimed at improving supply chain
performance and has built long term relationship between its suppliers to improve its
strategic and operational capacity and to enhance its value addition. The supermarkets
have become more competitive, flexible and efficient with regard to procurement
practices. The findings reveals that there has been growth in customer satisfaction and
retention, improved quality, increased productivity, organization effectiveness, and
improved customer’s quality of life for the years 2009-2013. The study concludes that
Strategic Supplier Partnership and Information technology adoption influence supply
chain performance of supermarkets in Nairobi Kenya while collaboration , agile
procurement, lean and information technology adoption dynamic procurement
practices negates supply chain performance of supermarkets in Nairobi Kenya as they
have negative coefficients. The study recommends that the supermarkets should
address the challenges they face while engaging in supply chain performance which
will enhance efficient procurement practices that will in turn boost supply chain
performance further boosting the firms overall performance.
Citation
School of Business,Publisher
University of Nairobi
Description
Thesis