Employee perception of performance management practices in Kenya power and lighting company limited
Abstract
Performance management practices are compulsory in any organization today owing to the
competitive nature of business and increased customer rights protection. Kenya Power and
Lighting has not been left out in this quest of management of performance and has as a result
established practices that support performance. The study has concluded that the practices of
performance management that exist within management are perceived highly by the
employees who practice them. From how the objectives are set to how they are measured,
reviewed and rewarded, employees seem to embrace them. Non-unionisable employees who
are the only participants in performance management practices have embraced these practices
and annual rewards that come in form of bonuses are a well expected and known event in the
organization. Performance management practices in the organization are therefore a trend that
has not only reached its expected peak but also a great success. The challenges that were
observed need to be attended to in order to create a seamless flow and respect amongst both
the employee and employer for the benefit of all other stakeholders.
Publisher
University of Nairobi