Browsing Faculty of Science & Technology (FST) by Subject "Business"
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A Framework for Implementation of Business Process Outsourcing in Kenya
(University of NairobiSchool of Computing and Informatics, 2011)This study focuses Business Process Outsourcing (BPa) implementation in Kenya with an aim to develop a framework for BPO implementation. The work was undertaken in recognition of the fast growing Global BPa business. The ...