Browsing Faculty of Arts & Social Sciences, Law, Business Mgt (FoA&SS / FoL / FBM) by Subject "Certified Public Accountant"
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Service quality and customer satisfaction in Certified Public Accountant training institutions in Nairobi Kenya
(University of Nairobi, 2014)This research project sought to establish the relationship between Service Quality and Customer Satisfaction in Certified Public Accountancy Training Institutions (CPATIs) in Nairobi. The study focused on influences of ...