dc.description.abstract | Somali woman lives in a patriarchal society, this has seen the Somali woman dominated and
this has posed a problem for the woman, especially in instances of conflict and conflict
resolution. The culture and religion inhibits interpersonal communication and limits the
Somali woman interaction and consequently an avenue for the woman self-expression is
reduced. Self-help groups in isiolo are made up of different women with different social
background, socialization and levels of education, this has introduced ground for conflict
brought about by the interactions from differences in values, beliefs and attitudes and this has
in turn hindered group goal achievement. This study seeks to investigate the role of effective
interpersonal communication in conflict resolution among Somali women group in Isiolo
County.
This study is important because the information from this study will complement the
literature on the contribution of interpersonal communication to conflict resolution. It will
also add to the scanty literature on group conflicts. No study is easily available on Somali
women, and there is very scanty information on communication between groups on arid and
semi-arid women.
The researcher used the functional group communication theory to explain the
communication within the group citing cohesion and unity of the as dependent on effective
communication. Qualitative and quantitative methods were used in data collection,
Convenience sampling was used as the sampling method due to the suitability to the study.
The findings and conclusions of the study was that: interpersonal communication
contributes to conflict escalation, that the group communication would fail if women do not
all agree on the common group goal, that group cohesion is dependent on effective
communication and that communication simplifies work and relationships allowing for easy
group success | en_US |